Privacy Policy

Children of Jannah (Registered charity number 1145936), whose registered office is at PO Box 306, Manchester, M22 2BY, knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions (“Website Terms”).

By accepting our Website Terms or by visiting www.childrenofjannah.com (“the Website”) you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by Children of Jannah. Children of Jannah believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data. You should read this policy in conjunction with the Website Terms.

1. Your Details

We will only collect information from and/or about you for the following reasons:

  1. To process your order accurately.
  2. To ensure we provide you with the best service possible.

2. Third parties

At no time will we provide any information about you to third parties. We will never collect sensitive information about you without your explicit consent.

3. Cookies

This website uses ‘session’ cookies which are temporary cookies that remain in the cookie file of your browser until you leave the website. These cookies cannot be used by themselves to identify you and your visit. You may choose to disable cookies in your web browser privacy settings in which case it will not affect your visit to our website or affect your online shopping activities.

Managing cookies

Most browsers allow you to turn off the cookie function. To do this, look at the help menu on your browser, or use the following links to visit the relevant pages from providers of browsers: Internet Explorer,Firefox, Chrome and Safari.

4. Storing Information

We use a secure server (SSL) to encrypt all of your payment information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

5. Card Payment Security

Our payments are securely hosted by PayPal.

As one of the Worlds largest and most well established payment providers on the Internet, we have chosen to entrust our security arrangements to them.

You can place an order with us via our secure website, or over the telephone on 0161 480 5156 or via email to sales@childrenofjannah.com

Complaints

In the unlikely event that you have a complaint please notify us in writing via email to CEO@ChildrenofJannah.com. Any comments you have will be welcomed by us, taken very seriously and treated in the strictest confidence and dealt with immediately. We will acknowledge your complaint within 48 hours and give you a timescale for resolving your complaint and keep you informed of progress,

We welcome your views about our web site and privacy policy. If you would like to contact us with any queries or comments please send an email to: info@childrenofjannah.com


Last updated: 25th October 2013